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Privacy Policy for Proclm

Effective Date:01/10/2020
Contact: info@proclm.com

At Proclm Akademik Türkiye (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, applications, learning platforms, and related services (“Services”).


1. Information We Collect

We may collect the following types of information when you use our Services:

  • Personal Information: Name, email address, phone number, date of birth, billing details, and identity information required for enrollment.

  • Educational Information: Courses enrolled in, academic progress, assessments, feedback, and certificates earned.

  • Technical Information: IP address, device type, browser type, operating system, cookies, and usage data about interactions with our Services.

  • Optional Information: Any information you choose to provide when contacting us, submitting assignments, or participating in community discussions.


2. How We Use Your Information

We use your information for purposes including:

  • To provide, personalize, and improve our educational Services.

  • To process payments and manage billing.

  • To communicate with you about courses, updates, or support.

  • To ensure platform security and prevent misuse.

  • To comply with legal obligations under Turkish and international law.


3. Sharing of Information

We do not sell your personal information. However, we may share data with:

  • Service Providers: Third-party vendors that support payments, cloud hosting, analytics, or communication.

  • Legal Authorities: When required to comply with legal processes or government regulations.

  • Affiliates & Partners: For academic collaborations or certification verification, with your consent.


4. Data Storage & Security

  • Your data is stored securely on servers with encryption and access controls.

  • We retain personal data only as long as necessary for educational and legal purposes.

  • While we take robust security measures, no system is completely secure; users share information at their own risk.


5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to certain processing.

  • Request data portability.

  • Withdraw consent at any time (without affecting prior lawful use).

To exercise your rights, contact us at info@proclm.com..


6. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, track performance, and deliver personalized content. You may adjust cookie preferences through your browser settings.


7. Children’s Privacy

Our Services are primarily designed for students aged 16 and above. If you are under 16, you must have parental or guardian consent to use our Services.


8. Changes to Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the “Effective Date.”


9. Contact

If you have questions about this Privacy Policy, please email us at:
info@proclm.com

Mithatpaşa Caddesi No:353 Apt 2

 City: İzmir

Izmir 35320